1. Introduction

This Privacy Policy explains how RayIQ AI ("we", "our", or "us") collects, uses, and discloses information about you when you access or use our website, mobile application, and other online products and services (collectively, the "Services").

We value your privacy and are committed to protecting your personal data. Please read this Privacy Policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you:

• Create an account or fill in forms on our Services
• Subscribe to our newsletter or marketing communications
• Request customer support or otherwise communicate with us
• Provide solar installation data and parameters

This information may include your name, email address, phone number, company name, job title, address, and any other information you choose to provide.

2.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

• Log Information: We collect log information about your use of the Services, including the type of browser you use, access times, pages viewed, and your IP address.
• Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
• Usage Information: We collect information about your usage of the Services, such as the actions you take and the features you engage with.
• Solar Data: We collect data related to your solar installations, energy production, environmental conditions, and system performance metrics.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process and complete transactions
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Develop new products and services
• Generate anonymized, aggregated data for research and analytics
• Personalize your experience and deliver content and product features relevant to your interests
• Monitor and analyze trends, usage, and activities in connection with our Services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with legal obligations

4. Data Sharing and Disclosure

We may share information about you as follows:

• With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
• In response to a request for information if we believe disclosure is in accordance with any applicable law, regulation, or legal process
• If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of RayIQ AI or others
• In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
• With your consent or at your direction

5. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

6. Data Retention

We store the information we collect about you for as long as is necessary for the purpose(s) for which we collected it or for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, delete, restrict processing, or object to our processing of your data. To exercise these rights, please contact us at shivesh.rayiq@gmail.com.

8. International Data Transfers

We may transfer your personal data to countries other than the one in which you live. We deploy appropriate safeguards to ensure that your personal data receives an adequate level of protection in the countries in which we process it.

9. Changes to this Privacy Policy

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at shivesh.rayiq@gmail.com .